Taming
Tense Times At Work

WORK!!!#$&*!@#$!
Is that how you feel when you hear that word these days?
You are not alone.
Research shows that up to 42% of any employee's
time is spent engaging in or resolving conflicts, and, that 50% of
people don't like their bosses because they are too tense and communicate
poorly. And, that's not even talking about the day-to-day tensions,
frustrations, problems and problem people! With s o many things
creating tension, it's hard to feel in control for very long.
One thing you do have control over: your mastery of communication, conflict, anger and negotiation skills.
DO YOUR PART! START RIGHT AWAY.
STEP #1 - Take the Workplace People Skills programs right over the phone. No commute, downtime, parking, or, fear of embarrasment.
There's no excuse and what you learn there will:
- help you drastically in life as well as at work
- give you insights and information for examining the relationships that rub you the wrong way

- know that you are actually doing your best to communicate well
- allow you to release any fear of confrontation and conflict because you can handle it
- create confidence in any negotiation--no more backing down and taking less!
- give you the confidence to handle whatever is coming at you
- insure that you are playing on your own team...and winning!
STEP #2 - Get your team involved in training.
Research shows that the people skills of a leader contribute up to 70% of the factors that determine the climate of your organization AND add 25% to business returns.
Have a look at how easy this is to bring to your people.
STEP #3 - Get the individual coaching you need to optimize your ability to capitalize on your expertise, experience and contribution with Turnaround Coaching:
Dr. Rhoberta Shaler, author of Wrestling Rhinos: Conquering Conflict in the Wilds of Work, has worked with individuals and teams for more than twenty years. She can help you find the most satisfaction from your work, and, help your turn work groups become high-performance teams.
Dr. Shaler is the Founder of the Optimize Institute in Escondido, CA.
You can contact her directly at 760.735.8686.
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